How to Pay
A clear guide to paying for your China journey. Find your preferred payment option and let our team help you with the next step.
A few simple steps before you travel
Your travel consultant will confirm the payment methods available for your booking. Please follow your agreed itinerary, invoice and written payment instructions.
Confirm your booking
Review your itinerary and the details on your invoice.
Arrange your payment
Use the method and currency agreed with your consultant.
Receive confirmation
Keep your receipt and await confirmation from our team.
Payment Methods
Choose from the options confirmed for your booking.
PayPal
If PayPal is available for your booking, your travel consultant will provide the payment request or instructions together with your invoice.
- Open the payment request provided for your booking.
- Check the recipient, invoice reference, amount and currency.
- Complete the payment and keep the transaction confirmation.
Request the correct payment details from your consultant before paying.
Bank Wire Transfer
For a bank transfer, use the beneficiary and bank details supplied with your confirmed invoice. Your bank can advise on transfer times and any charges.
- Check the beneficiary name, account details and transfer currency.
- Include your booking or invoice number as the payment reference.
- Send your transfer receipt to your travel consultant for follow-up.
Allow time for the transfer to arrive before the due date on your invoice.
Credit Card
Where card payment is offered, your consultant will explain how to access the payment provider. The supported cards and payment currency depend on that provider.
- Use the payment link supplied for your own booking.
- Review the total amount and any displayed provider charges.
- Complete any verification requested by your card issuer.
Enter your card details only on the payment provider’s checkout page.
Alipay
If Alipay is offered for your booking, ask your consultant for the current payment instructions or payment code. Available services may depend on your account.
- Open Alipay and follow the instructions sent with your invoice.
- Verify the recipient and enter the agreed amount, if requested.
- Keep the payment confirmation and share it with your consultant.
Confirm that your Alipay account supports the requested transaction before paying.
WeChat Pay
If WeChat Pay is available for your booking, your consultant will supply the relevant payment instructions. Check your account’s transaction limits in advance.
- Use the payment instructions or code supplied for your booking.
- Verify the recipient, currency and amount before confirming.
- Save the transaction receipt for your booking records.
Ask for a current payment code when you are ready to make your payment.
Deposit & Final Payment
Payment arrangements depend on your itinerary and the services being reserved. Your quotation and invoice set out the amounts and due dates for your own booking.
Your deposit
Pay the deposit stated on your invoice by the agreed date. Your consultant will explain the next steps for confirming services.
Your final balance
Settle the balance by the date shown on your invoice. For a booking close to departure, ask your consultant about the required payment schedule.
Frequently Asked Questions
Which payment method should I use?
Start with the options listed on your invoice. Your travel consultant can help you choose an available method that suits your country, payment account and travel schedule.
Are there any payment or transfer fees?
Fees can vary by bank, card issuer, payment provider and currency. Review the total shown before confirming a transaction and ask your consultant about any charges on your invoice.
How will I know my payment has been received?
Keep your transaction receipt and share the reference with your consultant. A payment-provider receipt confirms that a transaction was submitted; our team will confirm when the payment has been matched to your booking.
Can I pay in a different currency?
Use the currency shown on your invoice unless a different arrangement has been confirmed in writing. Ask your consultant before sending a payment in another currency.
Where can I find cancellation and refund information?
Review the Booking Terms and your written booking agreement, or contact your consultant about the conditions for your itinerary.
A question before you pay?
Your travel consultant is here to guide you through the details.
